Estate Microfinance Banks

Confidentiality

At Estate Microfinance Bank, we believe that preserving the confidentiality of your banking information is one of our most important responsibilities. Your visit to our bank is valuable to us, and you can be sure we will keep your information confidential.

When you visit our bank, we will collect, retain, and use customer information only when we reasonably believe this information would be useful, and allowable by law, to administer our business needs in providing superior services and products. The types of information collected may include, but is not limited to: name, address, tax identification number, date of birth, and telephone number. We strive to maintain complete and accurate information about you and your account(s). Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us immediately. We will investigate your concerns and correct any inaccuracies in a prompt and timely manner.

We will safeguard, according to the strictest standards of security and confidentiality, any information shared with us. Only authorized employees, who are trained in the proper handling of customer information, will have access to that information. We educate our employees so they understand the importance of customer privacy and confidentiality. Employees who violate our privacy promise are subject to disciplinary action.

We maintain rigorous security standards and procedures regarding unauthorized access to customer information. We do not reveal customer account or other personally identifiable information to unaffiliated third parties for their independent use, except for the exchange of information with reputable agencies or verification sources to maximize the accuracy and security of the information. You should also be aware there may be occasions where we are legally required to disclose information about you, such as in response to subpoena, to comply with a governmental agency or federal regulator, or to prevent fraudulent activity. Information will not be sold or remarketed to outside sources.

We want to remind you, however, that e-mail is not necessarily secured against interception. If your communication is sensitive or includes personal information, please telephone us or correspond by regular mail rather than e-mail. Estate Microfinance Bank cannot accept responsibility for any e-mail transmissions.

Links in our web site allow you to leave Estate Microfinance Bank's web site. Estate Microfinance Bank is not responsible for the contents of any linked web sites and assumes no responsibility for such linked sites. These links are provided only for your convenience.
We reserve the right to change this policy any time by posting a new privacy policy.